Telesales Training Courses - Property Sales Training - Techniques and Skills
Positive Approach has one of the widest varieties of experience and skill sets to offer our customers (compared to any other business of its kind). Our experience is drawn from a hugely diverse client base which includes; stock brokers, property companies, mobile phone companies, finance houses, estate agents, personal injury companies and many outsourced call centres across the globe, including India, the USA and South Africa.
Positive Approach will fully assess your current and ongoing training needs and equip you with bespoke smart teaching tools to set up solid foundations to build upon. This creates consistency for new recruits and provides existing people with a simple and effective model to follow. Our approach has consistently produced outstanding results, and continues to develop highly competent, confident, driven and successful staff.
Telesales training Courses
Positive Approach will implement a structured foundation that can be easily utilised on a daily basis. This creates consistency for when taking on new people and provides your existing people with a simple and effective model to follow.
If you have a structure in place we identify opportunities to add value to your current models and techniques, all tailored around your requirements.
boyd mayover managing director of positive approach
"we don't just work for you, we are in business with you to grow your profits"
Boyd Mayover, Managing Director of positive approach
over 25 years commercial experience
bespoke training courses
telesales specialists
a total solution
Back to basics
For TELESALES PROFESSIONALS both inbound and outbound - An engaging course designed to build solid foundations to becoming a professional over the telephone.
train the trainer courses
For SALES TRAINERS, MANAGERS, DIRECTORS - A course designed to add value to your current in house training.
inspirational leadership
For SALES TRAINERS, MANAGERS, DIRECTORS. Good leaders grow people, bad leaders stunt them. Imagine people are looking at you, wanting to be like you.
Bespoke telesales training courses
All our training is totally bespoke to your organisation. The reason we provide this is simple; we have found in our experience that every sales team is different and therefore you cannot provide a training course that suits all!
The way we deliver bespoke telesales training courses is as follows:
STEP 1 :
# Appraise your sales teams current techniques
# Identify areas we feel they could develop
# Speak to your people individually to highlight any specific areas of concern
STEP 2:
# Provide you with feedback
# Listen to areas you wish to develop or train
# Teach your people to answer objections in a clear and easy to understand manner that is NOT generic and is based on their everyday experiences
Develop a training course that is 100% tailored around your specific requirements to ensure we are meeting your objectives
Apart from the three main courses we deliver, we can tailor all of our courses to include:
# Lead purchasing and management
# Referrals
# Starting a call centre
# Interviewing skills
Please contact us for further details.
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