Customer Service Training FAIL- Ask A Programmer!

Interesting live chat conversation- customer service rep cant give you an answer… speak to programmer Dave!

I recently bought a few items from this website. The items was on discount and I got free shipping so I expected a little delay. I wanted to find out the delivery status and had no luck, but they have a “talk to a live person” live chat thing to help you get your situation fixed.

I thought it was funny that I could tell when the customer service person just handed the conversation to a developer because they couldn’t figure out what the problem was. :) (I used email.address+extension@gmail.com to find out if they were selling on my email address)

customer service training fail

the “+” part screws it up.

- sounds like a programmer to me!

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