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Telephone sales skills to team leader training – about Positive Approach
When you choose a Positive Approach course, from telephone sales skills to team leader training, you can be sure it will meet the individual needs and requirements of your business. Our bespoke training courses are specifically designed to enhance the unique skills of each of our clients.
You will also benefit from our years of experience, working with a diverse client base which includes:
- Stock brokers
- Overseas Property companies
- Mobile phone companies
- Finance houses
- Estate agents
- Personal injury companies
- Outsourced call centres across the globe
- Publishing
- It companies
- Retail promotion companies
- Solicitors
- Home improvements companies
- Telemarketing companies
- Agricultural companies
Obviously these companies all have very different needs, which is why they chose Positive Approach. We can adapt and change as your marketplace changes because we offer bespoke training rather than rigidly designed programmes. Our courses are:
- Telephone sales skills training
- Field sales training
- Presentation training
- Management and team leader training
- Exhibition training
- Train the trainer
- Customer service courses
- Appointment Generation training
We also offer larger-scale seminars. These last either a half day or a full day and will benefit staff at all levels.
Founders’ biography
Boyd Mayover and Tony Morris, the founders of Positive Approach, are both highly experienced in a wide range of industries, which has inspired the training courses we offer.
Boyd Mayover has been involved in setting up and running call centres for the past 30 years. Throughout his long career he has gained expertise in recruitment, training, selling, managing, development systems, looking after profit and loss and staff development.
After achieving success in many diverse markets, Boyd set up Positive Approach in 2006.
His belief that training should be participative, fun and tailored to meet the needs of the client has helped Positive Approach to grow and expand, offering a wide selection of bespoke courses from telephone sales skills to team leader training.
Tony Morris began his career as a telesales executive selling IT software solutions. His telephone sales skills allowed him to quickly rise to become an Account Manager, before becoming responsible for training all new telesales executives.
Since founding Positive Approach, Tony has led the telesales arm, generating many new business opportunities for the company.
Tony believes that any individual can sell a product or service, as long as they are determined, positive and use a sensible call guide rather than a generic script.
The Positive Approach method
Whatever Positive Approach training course you attend, from telephone sales skills to team leader training, it is sure to help your business. Positive Approach courses can:
- Increase your sales
- Improve staff morale
- Increase conversions
- Reduce lead costs
- Help your business grow
Our bespoke training courses, conducted either at the Positive Approach centre or at your own premises, are specifically tailored to meet all your business needs.