

SALES DEVELOPMENT PROGRAM
Our sales development program is personalised in such a way that we take into account the differing levels of experience of your team.
The development program starts with Basic Selling Skills and very quickly leads onto Key Account Management principles.
As much as basic selling skills are important for reminder purposes the majority of our training will be personalised around key accounts that the individual sales people will use as live case studies on our training days.
Between this material and the time our facilitator will spend with you prior to commencement to understand your services/products and target markets, we believe we will successfully develop your team into highly professional Key Account Managers.
The sales development program is run over a period of time with our facilitator spending a day or two with you on a regular basis over a period of time. This allows us to reinforce the various skills with practical use in the field and feed-back at every session.
Facilitation Process
The effectiveness of our courses is heightened by the fact that our facilitators have total interaction with your team and we encourage live situations and current customer situations to be brainstormed on the day.
Our highly qualified facilitators are committed to ensuring the continuation and follow-up process, which enhances maximum performance.
Team Building – Each individual training day will contribute towards the team building of your sales force as we spend a certain amount of time in breakaway groups/creative thinking sessions. We usually find the mixing of these groups very important and constructive.
The material used in the Sales Development program will be selected from the following menu (most likely to be in this order but as discussed due to the flexibility and nature of change, it may vary in some instances):
Training modules
Basic selling skills
Third dimensional selling
Selling for profit
Time management & goal setting
Key account management
Negotiating skills
Presentation skills
Time management
Customer care
Our course will…
Increase your sales
Encourage Ownership
Improve team morale
Create a culture for the company
Grow your business
CONTENT…
How to get to the key decision makers when you call
How to ask the correct questions
How to sell the benefits of your services
AIMED AT…
Telesales professionals
Account managers
Telemarketing staff
Junior/Middle/Senior Management
OBJECTIVES…
Know how to increase conversions of appointment generation
How to handle and learn from rejection
INFORMATION…
Group size: 2 – 12
Duration: 2 days
Venue: At your offices or one of ours